Returns & Exchanges

At Letterland, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel in its original condition. If your new look isn't a perfect fit, our simple exchange process ensures you find the style that speaks to you.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Place the items in their original packaging with all Letterland tags attached to ensure they remain protected during transit.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing